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Privacy Policy

Privacy Policy

1. This privacy policy sets out how P.Sharman Horticultural Engineers uses and protects information that you give when you use this website.

2. We are committed to ensuring that your privacy is protected at all times. Any information that you provide will be handled in accordance with this privacy policy.

3. We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.

4. Data we collect about you

We may collect the following information about you:

i) Your Name ii) Company Name iii) Telephone Number iv) Email Address v) Any postal addresses that you provide

This information will be taken from you at the time that you make a purchase through our online store, or make contact with us through the contact forms on our websites.

5. How we handle your data

We use this information for the following reasons:

i) It is Necessary to allow processing of orders you make through our ecommerce platform ii) Necessary to Improve our products and services by responding to Emails received iii) Necessary for marketing our products and services to you if you have signed up to our newsletter.

Order processing takes the form of printing the order sheet, entering your details onto our accounts system and producing an invoice for your order, a copy of which is kept for our records, order sheets and invoice copies are kept for 7 years to comply with hmrc.

5a. From May 2018 we have to comply with the General Data Protection Rules, part of which means we have to name who is responsible for data protection and who is able to process Data.

Our Data Controller is Paul Sharman (proprietor of the business) and our data processors are Paul Sharman and Mandy Sharman, only they have access to the personal data held on our computer systems.

You may request any personal data we hold about you to be deleted at any time although invoice copies and order sheets will be retained in accordance with hmrc guidelines.

6. We are committed to ensuring that the data you provide is handled securely and have put in place suitable physical, electronic and managerial processes to safeguard your information.

In the unlikely event of a data breach we will contact all customers affected within 48 hours and also report the breach to the information commisioners office within the 72 hours guideline.

7. Cookies

Cookies are small files which are placed on your computer's hard drive. Cookies help this website to analyse traffic and visitors and help our site respond to you as an individual.

We use traffic log cookies to identify which pages are being used on our site and analyse visitor behaviour through statistics.

8. Links to other websites

You may encounter a link to an external website page whilst visiting our online store or profile on this website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting those sites.

9. Controlling your information

You may request details of personal information that we hold about you under the General Data Protection  Rules 2018. If you would like a copy of the information held on you or would like us to delete it,  please contact us.

If you believe that any information we hold about you is incorrect or incomplete then please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.